How Black Box Plus works

From first conversation to full protection. Here's exactly what happens — and what you get.

Live in days, not months

1

Initial call — 15 minutes

We talk through your current setup, your concerns, and what you're trying to protect. No sales pressure. No jargon. Just a conversation between you and a senior IT professional with 40 years of experience in organisations like yours.

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2

Free external threat report

Before you commit to anything, we run a free report showing your organisation's current external exposure — what's visible to attackers right now, from the outside. Most clients are surprised by what's already out there.

3

Live demo

We walk you through the BB+ dashboard using your own threat report as the example. You'll see exactly what you'd be looking at day to day — in plain English, not raw security data. No technical knowledge required.

4

Deploy on your environment

We connect Black Box Plus to your Microsoft 365 or Google Workspace tenant. Setup is typically complete within 48 hours. No hardware to install, no lengthy onboarding project.

5

Your free 2-week trial begins

Full access to monitoring, alerts, and the BB+ app. See real value before you pay anything. No credit card required. No obligation to continue.

6

Ongoing protection

Continuous 24/7 monitoring, monthly reporting, and a direct line to ARETEN's senior team. Not a faceless support queue — a real relationship with people who understand your sector.

What's included

Every Black Box Plus plan includes these core capabilities.

Feature Included
24/7 threat monitoring (SIEM + XDR)
Unified dashboard — endpoints, network, identity, cloud
Dark web monitoring
Microsoft 365 / Google Workspace integration
Monthly compliance reporting
Cyber crisis & recovery plan (BB+ app)
Learn / Tasks / Plan — management app
Cyber Essentials readiness support
Staff cyber awareness training (phishing simulations)
UK data hosting — London data centre
Direct access to senior ARETEN team
M365 / Google Workspace backup & recovery (ConnectWise)

Why disconnected tools leave you exposed

Most organisations already have antivirus, a firewall, and perhaps a basic SIEM. The problem isn't that these tools don't work — it's that they don't talk to each other.

Consider this scenario:

An attacker phishes one of your employees, gets their credentials, logs in from an unusual location, accesses your database, and starts exfiltrating data.

Your email gateway sees the phishing email — but passes it. Your EDR sees the login — but the credentials are valid. Your SIEM sees the database access — but has no context. Your cloud security sees data leaving — but doesn't know it's unusual.

Each tool sees a piece of the puzzle. None of them connect the dots. That's what we call siloed security — and it's why the average breach goes undetected for 197 days.

Black Box Plus solves this by correlating signals across every layer — into a single, coherent picture — in real time.

Ready to see what's targeting you?

Start with a free external threat report. No commitment required.

📞 07943 386233  ·  info@areten.co.uk